Agency or Booking - Pristina residents divided over how to organize their summer vacations

The summer holiday season is in full swing, and the Pristina residents interviewed by the Kosovo Online team say they organize their trips in different ways. While some believe travel agencies are the most reliable option, others prefer to book accommodation and transportation themselves through Booking.com.

Some find it easier to plan their trips and arrange accommodation and transportation on their own, while others place greater trust in travel agencies.

Dielza Taci says she prefers traveling through a travel agency.

"I haven't used Booking.com so far. This option suits me better because I can plan everything myself and change things according to my preferences," Taci said.

One of our interviewees admitted that his wife usually handles their travel bookings, but that they most often choose Booking.com because of the lower prices.

"She books everything online herself. It's easier through Booking.com," he said.

Adelina also believes booking through Booking.com is more practical.

"It's easier for me. You can book everything from your phone while lying in bed," Adelina said.

On the other hand, one woman believes travel agencies are more reliable.

"It's easier through a travel agency because they organize and book everything for you, and you also have guides who show you everything at the destination you're visiting," she said.

One of her fellow residents believes Booking.com offers greater transparency and better prices.

"It's cheaper and more transparent through Booking.com. I don't have much trust in travel agencies," he said.